GROWING A STRONG DIRECT CARE WORKFORCE
The high turnover rate of direct care staff (DCS) among companies providing care in the community is a huge problem that doesn’t appear to be going away. Every owner/administrator knows they cannot provide services without direct care staff but very few companies have successfully managed to retain large numbers of these essential team members. In fact, a research paper by the PHI Institute (formerly known as the “Paraprofessional Healthcare Institute”) shows that turnover of DCS can range between 40-166% of staff numbers each year! This all during a period when the need for DCS is expected to explode over the next decade.
Believe it or not, on average it can cost more than a whopping $2,200 for each direct care employee that has to be replaced! The US Bureau of Labor Statistics paints an even worse picture – using its 25% rule-of-thumb applied to estimates of the annual wages of direct-care workers suggests a total cost of turnover per employee in the range of $4,200 to $5,200. This due to direct costs such as termination paperwork/time, advertising, overtime for other staff while you’re trying to find replacements, interview time, decreased productivity during on-boarding and training etc. Indirect costs eg loss of a well-trained staff and all the knowledge they possess, increased number of errors new staff might make, over-stretching other staff etc also takes a toll.
The PHI’s white paper on “Growing A Strong Direct Care Workforce” is vital reading for any provider committed to retaining good DCS. Here we have summarized the high points for you.
Your Direct Care Staff are the KEY!!
Invest the time and effort into hiring right!
9 Strategies for Success
No matter how hard you work keeping up with the increasingly complex regulatory demands in long term care cannot be efficiently achieved with archaic paper charts or rudimentary Excel sheet or Access-based desktop-bound documentation. The value proposition of an EHR or practice management software system is undeniable! They are cheaper than adding new personnel and never need benefits, sick time or rest! Implementing Focused EHR is much easier than you think and we’ll guide you every step of the way! Let your software do the heavy lifting for you – that’s what it’s designed to do! Automation helps you work smarter and is the most efficient and affordable answer! Call FOCUSED SOFTWARE TODAY!
Success begins from the grassroots……….your direct care staff!