Problem Solving 101 for LTSS Providers
Or How To Take The Crazy Out Of Work
How long have you been chasing your tail at work? When was the last time you had no fires to put out? Have Sunday nights simply become miserable preludes to manic Monday mornings? 🙁 🙁
If you can identify with any of these questions first understand that you are not alone. Secondly, understand that if you do not do something different this hectic, draining existence will be your life until retirement (and probably beyond).
Einstein is quoted to have said “insanity is doing the same thing over and over again and expecting a different result.” We all have at least 20 reasons for not taking the time and making the effort to change. Here are some common reasons given “I don’t have the time”, “my staff are just so ..…. (resistant to change/slow …..fill in the blank), “there is so much to do I don’t know where to start”, “I’m just too busy maybe next week/month”, “I’ve never been good at……(fill in the blank) so there’s no point in trying”, maybe when the kids go to college” etc etc etc.
“Change happens when the pain of staying the same is greater than the pain of change” this quote by Tony Robbins is very true. Are you tired of being tired, of the status quo? Changing your work-life takes humility (admitting you have a problem), maturity (accepting that you are responsible for helping yourself), thought and effort but you’re totally worth it and you can do it. We’re here to help!
This article will probably take you 5 minutes to read but has the potential to change your life. Remember this is your career or even your business – you owe it to yourself to make the time.
So whatever obstacle you’d like to see gone from your life, these five steps for effective problem-solving will help.
If You Define The Problem Correctly, You Almost Have The Solution
– Steve Jobs
1. Identify the Issues.
2. List the possible solutions (options)
3. Evaluate the options.
4. Select an option or options.
5. Agree on contingencies, monitoring, and evaluation.
“If you procrastinate when faced with a big difficult problem… break the problem into parts, and handle one part at a time.” – Robert Collier
Effective problem solving does take some time and attention more of the latter than the former. But less time and attention than is required by a problem not well solved. What it really takes is a willingness to slow down and think.
Working through this process is not always a strictly linear exercise. You may have to cycle back to an earlier step. For example, if you’re having trouble selecting an option, you may have to go back to thinking about the interests.
This process can be used in a large group, between two people, or by one person who is faced with a difficult decision. The more difficult and important the problem, the more helpful and necessary it is to use a disciplined process.
Don’t worry if it feels a bit unfamiliar and uncomfortable at first. You’ll have lots of opportunities to practice! Remember it takes humility, thoughtfulness and planned action.
As a last point, it’s okay if you can’t/don’t want to address your problems right now. Sometimes things need to calm down a bit before you’re in the right head space to think. While you wait for your quiet moment don’t forget to ask for serenity.
No matter how hard you work, keeping up with the increasingly complex regulatory demands in long term care cannot be efficiently achieved with archaic paper charts or rudimentary Excel sheet or Access-based desktop-bound documentation. The value proposition of an EHR or practice management software system is undeniable! They are cheaper than adding new personnel and never need benefits, sick time or rest! Implementing Focused EHR is much easier than you think and we’ll guide you every step of the way! Let your software do the heavy lifting for you – that’s what it’s designed to do! Automation helps you work smarter and is the most efficient and affordable answer! Call FOCUSED SOFTWARE TODAY!