Leadership is the art of motivating a group of people to act towards achieving a common goal. As the owner or director of an IDD (intellectual or developmental disability) provider agency, you’re called not only to lead your team, but all too often, to provide hands-on, nitty-gritty management, as well! While there are many demands on your time and attention, please remember to practice mindfulness and don’t let the stressors get you down. Whether that’s sneaking away for an afternoon Starbucks, a lunchtime walk in the park, or even (shockingly) closing your door for an hour so you can pray, meditate or just breathe, it’s important that you take care of YOU!
Using/managing limited resources to deliver products and/or services to clients is the daily challenge of all leaders. The most limited and costly of all resources is TIME. It is ticking away for you, your employees and on the deadlines of key projects whether you’re using it wisely or not. And that ticking is hugely expensive if you and your employees are using inefficient means for service documentation, supervision, QA checks, communication and notifications. This is especially important when considering a leader’s time. This is true whether the leader is a group home supervisor, middle management or the CEO of a multi-national concern.
Here at Focused, we’re aware of just how valuable your time is, because we researched it: According to the Bureau of Labor Statistics, the time of owners/small business CEOs (or others in equity leadership positions) is estimated to be worth $62-$110 /hour, (laughably) based on a 40-hour week. Of course, CEOs and leaders of very large corporations can earn in excess of $5000/hour but that is information for a whole different aspirational blog! U.S. managers spend an average of three hours a week looking for paper that has been misfiled, mislabeled, or lost. Imagine all the things you could do, professionally and personally, if you got that time back!
All leaders are concerned with the quality and performance indicators for their companies. Who performs Quality Assurance tasks at your company? Do you pay a consultant, do it yourself or have someone on staff? We can save you and/or your QA team 4+ hours a week on your most repetitive or citable functions, like tracking incident reports and medication errors, completing chart audits (there’s also no purging or back-filing necessary with an EHR), and performing exhaustive reviews of often-illegible Service Delivery Logs.
All of your staff get to benefit with Focused Software’s EHR! From direct care staff, admin/supervisors, billing staff, healthcare practitioners, etc – you name it we’ve got you covered!
No more lost logs/notes! No more paper logs missing signatures and dates! Synchronize charts so everyone is using the most up to date consumer information and ensure that bad handwriting doesn’t lead to dangerous misinterpretations and costly billing errors. Use state compliant HHS-type documents; it makes on boarding of new staff much faster and there’ll be no explaining unfamiliar service activity logs to auditors.
We offer one other (not so) small thing — an industry-best 24/7 human customer service when you need it – guaranteed!
Using an Electronic Health Record isn’t free (sorry, but you already know that nothing worth having is). However, with an EHR like Focused Software that follows your workflow processes instead of making your staff adjust to it, you can see how it will begin to pay for itself in the first month! Consider not only the time, paper and storage savings; the long-term value of paperless processes includes the creation of efficiencies and a boost to morale through more effective teamwork. Increased collaboration, immediate access to important information, and improved productivity can be refocused for other income generating purposes. Focused Software’s EHR enables you and your staff to do more with the time you have so that you don’t have to hire more staff (remember personnel costs make up the biggest expense item of most businesses).
Leadership through times of significant change (such as implementing a better EHR) can be tough but you’re up to the task! Understand and take control of your documentation costs: our fees are all-inclusive (no separate service maintenance fee). Here’s a sample comparison chart:
Comparison of Paper-Based vs. EHR Costs for running an IDD Provider Agency
Paper-Based Cost/ Employee/Year ($)
EHR* Cost/Employee/ Year ($)
Savings/Employee/ Year ($)
(* EHR Provider application **Company specific requests/discounts may apply)
I hope this has provided you with some food for thought. Thanks so much for spending a little of your incredibly valuable time considering how Focused Software can benefit your work and your bottom line. To set up a demo please click on the big blue button below